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Help Desk Management

Help yourself first. Reduce Help Desk Calls and increase efficiency. Prevent manage and respond to user issues with effective automated solutions.

Included Solutions

Create an efficient and effective helpdesk with these solutions from ScriptLogic:

  • Help Desk Authority

    Help Desk Authority

    Available for both Web and Windows environments, Help Desk Authority offers seamless trouble ticket tracking for reducing the entire life cycle of an issue

    Download | Learn More

  • Remote Support Center

    Remote Support Center

    Reduces the cost of providing support to local and remote workers with secure, centralized, web-based remote management and remote control

    Download | Learn More

  • Desktop Authority Password Self-Service

    Desktop Authority Password Self-Service

    Provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls

    Download | Learn More

  • sl360

    sl360

    The free network monitoring and network management tool suite from ScriptLogic. Consolidate dozens of network monitoring tools into a single interface. This tool suite includes a customizable and easily configured dashboard.

    Learn More and Download
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