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Desktop Authority® Password Self-Service allows users to reset forgotten passwords and unlock accounts without contacting the help desk eliminating the biggest source of help desk traffic. Accommodating the widest possible range of organizational requirements and data security standards, organizations no longer have to sacrifice security to reduce IT help desk costs.
- Self-Service: Offload the task of resetting passwords from help desk personnel to the end user via web interface and minimize users’ downtime by allowing them to reset their forgotten passwords prior to logon
- Stay Secure: Avoid the need for kiosks or other insecure methods to unlock accounts and rely on secure authentication for each user with a personal Q&A profile
- Flexible Deployment: Password Self-Service is very easy to install and simple to use, and it manages any number of Active Directory domains
- Report Now: View and report on user activity
With Desktop Authority’s Password Self-Service, organizations can increase security by reducing the risk of users writing passwords down, eliminating help desk errors and making password guessing and break-ins more difficult.
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